Emily Chang

1/5

2 weeks ago

If there was a zero star I would rate this practice a zero star due to the incredibly poor customer service provided by the receptionist.
My partner and I made an appointment via the online booking system for a phone consult. We did not know that we would not qualify for bulk billing on phone consult as there was no prompts provided when we booked. 5mins before before my partners appointment and 5mins after my appointment we received a call from the practice informing us that we were not eligible to have our phone consults under bulk billing.
We tried to ask what options are available and provide feedback on how this process could be improved.
The receptionist promptly hung up on me. Clearly they don’t care about the experience of their patients nor about continuous improvement.
I would not recommend anyone to visit this practice. Ever again.

S Sherriff

5/5

a month ago

Booked via healthengine for a covid-19 vaccine booster. Was expecting chaos after reading reviews but couldn’t have gone smoother. Young man at reception was polite and efficient, all info I entered online was reflected in their records. I was given clear directions to the treatment room, where I was straight in on time for my 4pm appointment. Friendly nurses who went through the checks and disclaimers then delivered the vaccine swiftly. Waiting my 15 minutes now then off. Easy and no fuss.

Suzy Ch

1/5

2 months ago

The worst clinic I have visited in my entire life.
Stuff are really rude and negative. I can understand people are experiencing a difficult time particularly stuff in medical field.
But there is no reason for customer of ur clinic to pay for it.
More importantly. U ARE NOT ALLOWED TO GET VACILLATED HERE IF U DO NOT HAVE MEDICARE!!!
I got no notification about this until I had been waiting one month for my booster.

Caroline Brewin

5/5

in the last week

This medical centre is exceptional. They use all the latest technology, so are incredibly efficient, as well as flexible and helpful. The doctors are fantastic- nothing is too much hassle and they make you feel very comfortable. Highly recommend.

Michelle Lacasse

5/5

a month ago

Efficient, fast, on time, knowledgeable and compassionate staff. My daughter just got her Covid jab here and they were lovely, made it a very easy process while being kind to my girl. Will definitely be back for more than just vaccinations.

Kshitiz Gurung

5/5

a month ago

I attended for a Covid booster jab. The receptionist & nurse were very friendly. The waiting room was comfortable. The nurse clearly explained the possible side effects of the Pfizer vaccine? Quick & easy

Cristian Villalon

5/5

a month ago

Great experience. I had to see a doctor in the city to address an ear ache and the experience from booking to completion was outstanding. The Doctor was very good and the premises / facilities were comfortable and very Covid safe. Thank you

Janice X May

5/5

3 weeks ago

Being new to Sydney, Doctor Arash was very compassionate towards me and meeting my needs as a patient. I’m grateful to have found a new (incredible) doctor so quickly.

Brian Salt

4/5

3 months ago

I attended for a Covid booster jab. The receptionist, doctor and nurse were very friendly. The waiting room was comfortable. The doctor clearly explained the possible side effects of the Pfizer vaccine? The only negative was the waiting time. I arrived on time and left one hour later. Never the less it was a positive experience overall and I’m very pleased to have received the booster shot.

Scarlett Cooke

5/5

a month ago

Dr Tanusha is the best doctor I have ever been to!! She is so lovely and takes her time and genuinely cares and wants to find a solution. Could not recommend her more

Yasmin Bakshi

5/5

a week ago

I first went to see Dr Tanusha Hossain in 2017 when i first moved to Sydney. I am proud to say that she is still my family doctor and would like her to be so. She is highly competent, knowledgeable, proactive and compassionate. I completely trust her and her referrals. She listens without rushing and is will spend as long as required to make her patients feel comfortable and at ease. I highly recommend her. I referred a friend of mine to Dr Hossain who is very fussy (just like me) and my friend also loved it. I have lived in various countries and seen many doctors but I must admit Dr Hossain is the best doctor i have ever had and i am fortunate to have found her.

Yasmin

Maxence Clavel

1/5

a month ago

First and last time in this practice. I went to see Doc. Subhash for a routine skin cancer check and was told I had a dysplastic mole on my back that could have already turned cancerous and needed removal and biopsy. I was told to book a second appointment with him for skin cancer removal.
I was taken aback by this diagnosis and sought a second opinion from a dermatologist in a different practice. I was told by the dermatologist that the mole is perfectly normal in shape, size and colour, that there is absolutely nothing to be worried about, and that it certainly doesn’t need removal.
It is obvious that Doc. Subhash is either incompetent or unethical. Without the second opinion I would have been left with a lot of stress and a scar on my back for absolutely no reason.
The behaviour and/or competence of this doctor is dangerous and could potentially put his patients at risk. I have no choice but to report it to the Medical Board of Australia.

Cassadee Li

2/5

2 months ago

This place doesn’t offer booster for none-Medicare holders (even if you have IHI), but it’s booking system still allows people without Medicare book through, which is wired. However the receptionist has been helpful. She provided a printed version of a list of places nearby that may offer booster for people without Medicare which helped me find another suitable place to get my vaccine. I rate 0/5 for their booster booking system, but wanna give extra 2 stars for their helpful backups.

Stephania Fuenmayor

5/5

in the last week

I’ve been visiting this place for over 4 years and I think the customer service is really good ! Staff are nice and helpful.

Davy Adams

5/5

2 months ago

Appointment with Dr Batty was on time and reception staff were friendly and efficient. The doctor was thorough and helpful, and clearly knows his stuff.

Rachel Lee

5/5

in the last week

I have been going to this medical centre for over 20+ years. Both reception staff and nurses are friendly and helpful. Even when the centre no longer bulk billed, I still go to this medical centre because my doctor is excellent and very caring. The wait is not as long as before as well since they have gone private.

Clay Justice

5/5

2 months ago

Dr Sophia has been my GP for 8+ years. She is a wonderful person, very knowledgeable and will take the time to sit with you to discuss any issues. I would still travel the hour from my home to deal with Sophia. She has a caring nature and and is generally concerned for her patients. I can only speak highly of my experiences with her.
I wish Sophia all the best over Christmas and the New Year.
Thank you Sophia.
All the best.
Clay.

Stephen Oroszvari

5/5

in the last week

Sydney Medical Centre has a fast and friendly administration, thorough and professional doctors and nurses.Always plenty of appointments available. On the mezzanine level there is a pharmacy and pathology service as well. It is highly recommended.

Shridhar Pawar

1/5

a month ago

I have had a really terrible experience with them. First of all, the doctor is always late – very unprofessional. Second, I had visited him for my skin related problem, well that did not go away at all and instead he asked me to do some irrelevant blood and ultrasound tests. I paid a lot for that, paid for the medicines – and no recovery at all! Also, when asked to explain the results of the blood tests, he would email a few pdfs and would ask us to read those without explaining a single thing! Wasted a lot of time and money visiting him. Such an professional and non-cooperative doctor.

jose lorenzini

5/5

3 weeks ago

Great services and Doctor Mirza is the best.

Bayarmunkh Delgermaa

5/5

a year ago

Thank you so much. I’m really satisfied. The service is really good
I found that the investigation and consultation is excellent more than five stars

Cecilia

5/5

2 weeks ago

I went to the clinic to see Dr Green for a biopsy on a mole on my scalp. Can I just say, his assuring, friendly and empathetic persona truly helps soothe my anxiety towards the procedure. Before he performed the biopsy, he walked me through the process, gladly answered all my questions, and reassured me that I won’t feel a thing (and I didn’t!). My tip for those who are nervous is to bring your headphones with you so you can watch videos/listen to music during the procedure. In all, I would highly recommend everyone to Dr Green for your skin check/biopsy, he’s truly a remarkable doctor! Bravo!!

Zoe Scott-King

5/5

2 weeks ago

I have been going to O’Connell St Clinic for 20 years since it was previously at the Gateway Building. The reason I keep going here is because of the staff and also the fact that the clinic is extremely professional and always runs on time. The staff are lovely, the reception staff are always friendly and extremely helpful they are a credit to the clinic. I have been seeing Dr James Chesworth, Dr Polly Chan and Dr Gemma Kim for all this time. They all very thorough, caring and wise people. They always takes time to explain things, rather than rush through and I feel listened to. I’ve had to occasionally go to other clinics and they are no way as good. Thank you everyone at O’Connell Street for providing such an excellent service.

Vince Chiu

5/5

a week ago

Our experience at O’Connell Street Clinic was fantastic. The staff are very friendly and professional. A big thank you to everyone for making our medical exam less stressful – Jon & Vince ❤️

Amber

2/5

2 months ago

The infection in my ear canal was misdiagnosed by Dr Dayan Gamage. As the pain remaining in my ear canal I had to go to another doctor to get the correct medicine.

Eve McMahon

5/5

10 months ago

Possibly the best Doctor I’ve ever been to. My doctor was Monisha who literally spent every second assigned to me. I was not rushed out and anything I had asked was explained in great detail before I left my appointment. I felt really comfortable with her and informed – Will use this Doctor moving forward.

LEIA K

1/5

5 months ago

Horrible experience. Only receptionist was friendly and nice

Samantha R

5/5

3 weeks ago

Dr Tran Tran is simply amazing! She is friendly and approachable, takes your concerns seriously and is genuinely vested in your health and well-being. I’m so glad that I’ve found Dr Tara. The best GP in Potts Point by far!

lucy B

5/5

4 months ago

The best doctors ever. The nurse is unbelievably lovely. All the receptionists are amazing and happy to work with you with any problems.The girls (plus one guy) all want to help and seem happy to be there, even if I call minutes before closing! Dr Chad always takes a few seconds to greet me in his very busy day even if I’m not there to see him . He seems to take great care of his staff and holds them to a very high standard, and he picked very well! Everyone is quite young and it just makes the whole place very approachable and less intimidating being a young adult myself. The level of professionalism is something I haven’t seen anywhere else. Not to mention the place is kept clean, modern and tidy. It also sits right next to Woolworths metro. Super easy to walk to especially from train station. I am so grateful this place exists!!

Kieran Ella

5/5

a week ago

Seeing Bishoi for physio, he’s excellent and knows his stuff. Highly recommend