Mav Middleby

5/5

a month ago

I have been a patient at this practice for many years. The service is professional, thoughtful and very thorough.
The staff have always been helpful and Dr Malhotra is a wonderful doctor.
Online bookings have been easy and calling has been great too if I had questions.

Bear Wang

1/5

3 weeks ago

I had an appointment with Dr Amanda Wijeratne to do the vaccination for my 12mth old baby on last week. She is a lovely doctor, however unfortunately the receptionist was a rude staff. I was shocked that I have been told by receptionist that they need every patient to call them in advance and notify them what the appointment is for and the nurse needs 15 mins to prepare the stuffs. Anyway, receptionist said they cannot do the vaccination for my son on that day. I had never heard this kind of rule to see a GP and how incompetent the nurses are as they even need 15 mins to prepare a vaccination injection for a baby. In the meanwhile , the nurse who did the vaccination for my baby before was just standing behind the receptionist. I think the nurse was even not working in her room , she was really “BUSY”. Anyway, thanks the receptionist for those bad experiences about MedClinic St Leonards.

Jay Z

1/5

a month ago

BEWARE!!! What a shame my son was seeing Dr Al Muderis since he was born six years ago. The rudeness and attitude of the receptionists outweighed the loyalty.

Case Prince

5/5

a month ago

Kind and caring Medical Centre for the whole family. Always welcomed with a friendly smile.

秦歌

1/5

a month ago

Long time waiting

Mike King

5/5

2 years ago

Excellent Drs and service. Been here often for out of hours health issues and kids’ accidents. Drs always friendly, helpful and efficient. Never had to wait long.

Sun Wuyuan孙午元

4/5

2 months ago

Joern Sauer

5/5

2 months ago

In a nutshell: Dr David Pick is the best GP I ever came across, so I have been going back for 25 years+ . In my view a GP is the most important doctor you need. I see Dr Pick as my “health consultant”, very analytical, calm, approachable, explains well and unbiased i.e. has no conflict of interest (like some specialists)! I think this country needs more GPs like Dr Pick. He could be a bit more punctual though…. anyway 5 stars!

Aashish Srivastav

5/5

4 months ago

The front desk specially Ms Sandra and her colleagues at front desk and the pathology are always helpful regardless of the rush specially during covid lock down while everyone is working from home the team at the reception are always there in time and smiling while giving due attention to each person and even many phone calls attended.. Really appreciate all the efforts and then good experience with Dr Radha and others…SMC is the place to go.

bhakti shastri

5/5

8 months ago

Very happy with the service provided.

Staff were very professional and served in such a timely manner.

Azusa Takeuchi

1/5

a month ago

I booked in for a full skin check based on the rave reviews online. I can’t confirm or deny the accuracy of the diagnosis (hopefully it is!)… but the way the doctor looking person carried out the full skin check gave me zero confidence. I was taken to this bare room with a sink where a couple of medication looking glass bottles and a syringes were left unattended. That’s where I was asked to undress (underwear on) and wait for him to come back in. No curtains, nothing. When the doc was back, he asked me to stand in the middle of this empty room (no computer, no medical equipment…) and started going over the moles with a magnifying glass looking tool. The full body skin check took literally 3 min. When the doc needed to examine the inner tights, he pulled up a chair and asked me to put one leg on it at a time. It was very odd. This was my first time getting a skin check so maybe this is a standard procedure. Who knows. But for 150 dollars, I’d recommend to go elsewhere, just so you have a peace of mind knowing you’ve been to the right place…

Eric Flikier

5/5

4 weeks ago

Went to this clinic as my usual skin cancer doctor was booked out. I’m glad I did as the check performed was much more thorough than I’m used to. The doctor looked at all my moles with a special scope, taking his time as I have about a hundred! He even checked between my toes and the bottom of my feet. I decided to pay a little extra and have all my moles photographed. Money well spent I’d say. Will definitely go back here for any future skin checks.

Nicolangelo Saad

5/5

3 weeks ago

Going to this clinic might have just saved my life!
My wife insisted I have a skin check because she’d heard everyone should have this done. I was skeptical because I didn’t think any of my moles had changed. I doubted the doctor that did the skin check when he though a flat mark on my thigh might be a melanoma (it just looked like a large freckle). I followed his advice anyway and had it cut out. The result came back today and I am so glad I listened to my wife and the doctor. It turned out to be something the doctor called an in site melanoma. This apparently means it is a very early melanoma that can be fully treated just by cutting it out.
I highly recommend this clinic and will be telling all my friends and family to get their skin checked.

M R

5/5

10 months ago

The best service I’ve had with Vitalis
Very professional service and the nurses are very friendly, experienced, and caring
Highly recommended

Frazer Wilson

5/5

a year ago

Natalie, Clare and the whole nursing team are exceptional. They really care, and their feedback is first class. A credit to this professional that doesn’t often get a lot of thanks. This is the type of innovation we need in the health sector. All the best team for 2021.

Kerry Snape

5/5

2 years ago

There is not a negative thing I could say about this service and the wonderful team.
Having previously spent 8 weeks in hospital with IV antibiotics, this was a much more relaxed 6 weeks of daily visits for me.
The ladies were all outstanding, professional and very friendly.
I wouldn’t hesitate to recommend this service.

Peter Ho

5/5

in the last week

Dr Kevin Yeung has been most helpful and professional. And provides warmth and personal touch. We need this when in distress. I hesitate to mention his name in case he gets super busy and has no time for me 😊. He takes time to explain what you are going through.

Eling Chang

3/5

in the last week

Very good Drs at this practice, I would have given higher rating if they could improve their service at the reception. I had to call up for an appointment for the Dr I chose to see. I was put on hold for 3 times, every time, I move up one positionin the waiting queue, my line was cut and this happened 3 times. It took me 40 minutes to get through to the receptionist. I finally got my appointment but I don’t think the receptionist is familiar with the Drs’s schedule.

S

1/5

a year ago

Absolutely terrible. I waited two hours to see Dr Philip Roumanous who I saw only saw me for five minutes for a long consultation that I booked for a health assessment which is suppose to be half an hour. I booked a health assessment with another medical centre and never came back here again. The receptionist staff over book patients just to get extra money and don’t care about providing effective healthcare

Robert Grant

5/5

3 weeks ago

Pleasant reception staff even though often overloaded. The doctors available are as good as any GPs plus they do have a clinic for minor procedures. Having a compounding chemist next door is another bonus if you’re prescribed something unusual.

Ella X

1/5

in the last week

The receptionist lady who speak Cantonese is very rude and she thinks she is better than other people. Just because she from hongkong. Disgusting ！

WONG JS

1/5

3 months ago

The receptionist is extremely bad. Rude attitude and seems like you did something wrong even you are being very polite to them! Dr Allen Chow is very nice and professional but will NEVER come back again because of these worse receptionist